1st Class Academy Refund Policy

Last Updated: 1st March 2024

1. Introduction

Welcome to 1st Class Academy's Refund Policy. This policy outlines the procedures and conditions under which refunds are granted for our online coding courses and services. By enrolling in our courses, you agree to adhere to the terms outlined in this Refund Policy.

2. Refund Eligibility

2.1 Eligibility Criteria:

To be eligible for a refund, the following conditions must be met:

• You must request the refund within 14 days of your course enrollment date.
• You must not have accessed more than 25% of the course content.
• Refunds are only available for the first course enrollment. Subsequent enrollments are non-refundable.

3. Refund Process

3.1 How to Request a Refund:

To request a refund, please follow these steps:

1. Contact our customer support team at mail@1stclassacademy.net with your enrollment details and the reason for your refund request.
2. Our team will review your request and respond within 5 business days.

3.2 Approval and Processing:

If your refund request is approved, the refund will be processed through the original payment method. Please allow up to 10 business days for the refund to appear in your account.

4. Non-Refundable Situations

Refunds will not be issued in the following situations:

• Requests made after 14 days from the enrollment date.
• Accessing more than 25% of the course content.
• Technical issues arising from user equipment or internet connectivity problems.
• Subsequent enrollments of the same course.

5. Cancellations

5.1 Cancellation Requests:

You may cancel your enrollment at any time by contacting our customer support team at mail@1stclassacademy.net. Refund eligibility will be determined based on the conditions outlined in this policy.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at mail@1stclassacademy.net

Thank you for choosing 1st Class Academy!